Data Privacy Policy

This Privacy Policy explains how Slots Plus collects, uses, stores, and protects personal information when you register, play, deposit, or otherwise interact with our online casino services. We respect your privacy and aim to be clear about what we gather, why we use it, and how you can manage your information.

Types of data we collect

We collect information that is necessary to provide and improve our services, to process payments, and to meet basic account and security requirements. The information we collect falls into three main categories described below.

Personal data

This includes name, date of birth, contact details (email, postal address, phone number), account credentials, and identity documents that may be submitted for verification purposes. We also collect payment details needed to process deposits and withdrawals.

Technical data

We collect device and connection information such as IP address, browser type, device identifiers, operating system, and basic usage data. This helps us deliver the website and games, monitor performance, and detect suspicious or fraudulent activity.

Transactional and activity data

We keep records of account activity such as deposits, withdrawals, bets, wins, losses, bonus activity, and customer service interactions. This data is used to operate your account, resolve disputes, and maintain accurate records of play.

How we use your information

We use personal and technical data to create and manage accounts, process payments, provide customer support, and operate the games and features you use. We also use data for fraud prevention, security monitoring, and to comply with legal obligations. With your consent, we may use contact details to send updates, service messages, or promotional offers; you can opt out of marketing communications at any time.

Data protection practices

We implement administrative, technical, and physical measures designed to protect your information against unauthorized access, loss, or misuse. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. While no system can be guaranteed entirely secure, we maintain reasonably appropriate safeguards and review them regularly.

Cookies and tracking technologies

We use cookies and similar technologies to enable basic site functionality, remember preferences, analyze site usage, and deliver relevant content. Some cookies are essential for account and session management, while others are used for analytics and marketing. You can manage or block cookies via your browser settings, but blocking certain cookies may limit site functionality.

User rights

You have rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. You may also object to or restrict certain processing where applicable. To exercise these rights, contact our support team through the website. We may ask you to verify your identity before acting on requests to protect your account.

Access, correction, and deletion

To request access, updates, or removal of your personal data, submit a request through your account settings or contact support on the site. Requests are handled in a secure manner; depending on the request, removing information may affect your ability to use our services or process payments.

Information sharing and third parties

We share information with third parties only as necessary to provide services, such as payment processors, fraud-prevention services, hosting and technical providers, and analytics partners. We require these providers to handle your data securely and not to use it for their own purposes. We may disclose information when required by law or to protect our rights, safety, or property.

Privacy policy updates

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we handle your information.