Responsible Gambling at Slots Plus Casino

At Slots Plus we are committed to safer play and sensible account management. Our goal is to make sure you can enjoy gaming in a controlled way while keeping your personal and financial safety front of mind. If you ever feel play is getting out of hand, we encourage you to use the tools below or contact our support team for assistance.

Player protection principles

We promote responsible gambling through clear information, practical tools, and direct support. We expect customers to play within their means and to use the options available to control time and spend. We do not encourage chasing losses and we aim to respond promptly when a player requests restrictions.

Activity-control tools

To help manage play we provide a range of account controls. These may include deposit caps, loss limits, session time limits, temporary account holds and self-exclusion. Tool availability can vary; contact support via your account if you need a restriction applied or adjusted.

How to apply controls

You can usually set limits in your account settings or ask our support team to apply them for you. Once set, limits are enforced on your account and can reduce or block further deposits and play according to the settings you choose.

Deposit limits

Deposit limits let you control how much you can add to your account over a chosen period - daily, weekly or monthly. We recommend setting a limit that fits your personal budget and adjusting it only after a cooling-off period. If you need help configuring limits, contact support through your account.

Loss limits

Loss limits let you cap net losses over a set period, helping to prevent chasing behaviour. Like other controls, these limits are applied to the account and enforced automatically once active.

Time limits and breaks

Session time limits and temporary breaks are effective for keeping play in check. You can set reminders or automatic logouts after a set period, and request a temporary account suspension to take a short break from gaming.

Self-exclusion

If you need a longer interruption, self-exclusion is available. This will restrict access to your account for the period you choose and can be extended if needed. Contact support through your account to start a self-exclusion and to learn about the implications for your account.

Signs of problematic behaviour

Watch for common warning signs - increasing bet size, chasing losses, spending more time or money than intended, borrowing to gamble, neglecting responsibilities, or feeling anxious about play. If you notice these signs in yourself or someone you know, consider using the tools above or seeking external help.

Tips for staying in control

Set a budget before you play and stick to it, use deposit and loss limits, schedule regular breaks, never gamble when under financial pressure or emotional distress, and keep gambling as a form of entertainment rather than income.

Professional help and support

If you feel you need professional support, we encourage you to reach out to trained advisers or healthcare professionals in your area. For immediate account changes or guidance, contact our support team through your account and we will assist with available options.